Privacy Policy

This Privacy Policy explains how myOffice collects, uses, stores, and protects personal information when you visit our website, contact our team, submit an enquiry, book a consultation, or use our workspace and business support services.

1. Who We Are

1.1. myOffice provides serviced offices, coworking spaces, meeting rooms, virtual office solutions, company formation support, PRO services, and related business services in Dubai.

1.2. For privacy-related questions, you can contact us at sales@myoffice.ae or by calling 800 myOffice.

2. Information We Collect

2.1. Contact details – Your name, company name, phone number, email address, and enquiry details when you complete a form, email us, call us, or request a consultation.

2.2. Service information – Details about the workspace, meeting room, virtual office, business setup, or support service you are interested in.

2.3. Visit and booking details – Information needed to arrange tours, consultations, room bookings, access, invoices, or service delivery.

2.4. Website and technical data – IP address, browser type, device information, pages visited, form interactions, and cookies or similar technologies used to keep the website secure and improve performance.

3. How We Use Your Information

3.1. To respond to enquiries, schedule consultations, arrange workspace tours, confirm bookings, and provide information about our locations and services.

3.2. To prepare proposals, quotations, invoices, agreements, service documents, and operational communications related to myOffice services.

3.3. To improve our website, enquiry process, customer experience, and the way we present available workspace and business support options.

3.4. To send service updates, follow-ups, and marketing communications where permitted. You may opt out of marketing messages at any time.

3.5. To comply with legal, regulatory, accounting, tax, security, and administrative requirements.

4. Sharing Your Information

4.1. myOffice does not sell your personal information.

4.2. We may share information with trusted service providers who help us operate our website, manage enquiries, process bookings, provide IT support, deliver customer communications, or support payment and accounting processes.

4.3. We may disclose information where required by law, regulation, court order, government authority, or to protect the rights, safety, and security of myOffice, our clients, visitors, and team members.

5. Retention and Security

5.1. We keep personal information for as long as necessary to handle enquiries, provide services, maintain business records, resolve issues, and meet legal or accounting obligations.

5.2. We use reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

6. Your Choices and Rights

6.1. Depending on applicable law, you may request access to, correction of, deletion of, or restriction of the personal information we hold about you.

6.2. To make a request or update your communication preferences, contact sales@myoffice.ae.

7. Cookies

7.1. Our website may use cookies and similar technologies to support core functionality, remember preferences, understand website performance, and improve the browsing experience.

7.2. You can manage cookies through your browser settings. Some website features may not work as intended if cookies are disabled.

8. Updates to This Policy

8.1. myOffice may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date shown above.