Terms and Conditions

These Terms and Conditions explain the basis on which myOffice provides information, consultations, bookings, workspace solutions, meeting rooms, virtual office services, business setup support, PRO services, and related services. Please read them before using our website or engaging our team.

1. About myOffice

1.1. myOffice provides flexible workspace and business support solutions in Dubai, including serviced offices, coworking spaces, meeting rooms, virtual office solutions, company formation assistance, PRO services, and related administrative support.

1.2. These Terms apply to visitors, clients, prospective clients, companies, representatives, and individuals who use our website, contact our team, visit our locations, request information, make bookings, or engage myOffice services.

2. Website Information and Enquiries

2.1. The information on this website is provided for general guidance. Service availability, pricing, inclusions, room capacity, office availability, timelines, and package details may change without notice.

2.2. Submitting an enquiry, form, or consultation request does not create a binding agreement. A service is confirmed only when myOffice accepts the request and any required agreement, booking confirmation, or payment process is completed.

2.3. You are responsible for providing accurate, complete, and current information when contacting us or requesting a service.

3. Bookings, Consultations, and Visits

3.1. Workspace tours, consultations, meeting room bookings, and service appointments are subject to availability and confirmation by myOffice.

3.2. Visitors and clients must follow site rules, access procedures, safety requirements, and reasonable instructions from myOffice staff while using our locations.

3.3. Meeting rooms and shared facilities must be used respectfully and for lawful business purposes only. Clients may be responsible for damage, misuse, excessive cleaning, or disruption caused by their team, guests, or invitees.

4. Service Agreements and Payments

4.1. Specific service terms, fees, deposits, billing cycles, cancellation rules, renewal terms, and deliverables may be set out in a proposal, invoice, booking confirmation, license agreement, service agreement, or other written document issued by myOffice.

4.2. Payments must be made according to the agreed invoice or service terms. Late or missing payments may result in suspension, cancellation, delayed service delivery, or additional charges where permitted.

4.3. Taxes, government fees, third-party fees, authority charges, bank charges, and out-of-pocket expenses may be charged separately unless clearly included in the written proposal or agreement.

5. Business Support and Third Parties

5.1. For company formation, licensing, visa, PRO, banking, Ejari, tax, and related support services, timelines and outcomes may depend on government authorities, banks, free zones, landlords, third-party providers, and the completeness of documents provided by the client.

5.2. myOffice will use reasonable care and skill when assisting with business support services, but cannot guarantee approvals, processing times, regulatory decisions, bank decisions, or actions by third parties or authorities.

5.3. Clients are responsible for ensuring their information, documents, authorisations, and business activities are accurate, lawful, and compliant with applicable requirements.

6. Acceptable Use

6.1. You may not use our website, locations, services, business address, communication channels, facilities, or support services for unlawful, fraudulent, misleading, harmful, or unauthorised purposes.

6.2. myOffice may refuse, suspend, or terminate access to services where there is misuse, non-payment, breach of these Terms, breach of site rules, unlawful activity, reputational risk, or failure to provide required documents or information.

7. Intellectual Property

7.1. The myOffice name, website content, branding, images, layouts, copy, service descriptions, and related materials are owned by or licensed to myOffice and may not be copied, reproduced, modified, or used without permission.

8. Limitation of Liability

8.1. To the maximum extent permitted by law, myOffice is not liable for indirect, incidental, special, consequential, or loss-of-business damages arising from website use, service delays, third-party decisions, facility interruptions, or reliance on general website information.

8.2. Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

9. Changes to These Terms

9.1. myOffice may update these Terms from time to time. The latest version will be published on this page with the updated date shown above.

10. Contact

10.1. For questions about these Terms or myOffice services, contact sales@myoffice.ae or call 800 69633423.